Privacy Policy

Last updated: 17th September 2025.

If you have any questions about this policy, please email admin@gyssagency.com.

Introduction

GYSS ("we", "us", "our") is committed to protecting your privacy. This policy explains how we use personal data collected when you use our website.

What data we collect

We may collect and process:

• Name and job title
• Contact information (including email address, phone number) 
• Website usage data (IP address, location, device information)
• Information provided in connection with client enquiries or service requests

How we collect your data

We collect data when:

• You complete forms on our website
• You correspond with us via email or phone
• You interact with our website (automatically via cookies/analytics)

Legal basis for processing

We process your personal data under one or more of the following bases:

• Consent: When you opt-in to marketing communications
• Contract necessity: To provide you with requested products/services
• Legitimate interest: For website analytics and service improvement
• Legal obligation: To comply with laws and regulations

How we use your data

We may use your data to:

• Respond to client or user enquiries
• Provide requested services or products
• Maintain internal records
• Improve our website, products, and services
• Customise the website for you
• Notify you of relevant products, services, or news (with your explicit consent)
• Contact you about offers or updates

Data sharing and transfers

We may share your data with:

• Trusted service providers (IT, hosting, analytics platforms)
• Regulatory authorities and law enforcement (when required)

Some data may be processed or stored outside the European Economic Area (EEA). We ensure adequate safeguards (such as Standard Contractual Clauses or adequacy decisions) protect your information.

Data retention

We only retain your data for as long as necessary for:

• The purposes set out above

• Legal or reporting requirements

Once data is no longer required, it will be securely deleted or anonymised.

Security

We implement security measures such as encryption, strict access controls, and regular audits to protect your data from unauthorised access or disclosure.

Your rights

You have rights under GDPR, including:

• Access your personal data

• Rectify incorrect or incomplete data

• Erase your data ("right to be forgotten")

• Restrict or object to processing

• Data portability

• Withdraw consent for marketing
  To exercise your rights, email admin@gyssagency.com. You also have the right to lodge a complaint with Ireland’s Data Protection Commission.

Cookies

We use cookies for website analytics, personalisation, and improving content.

• Essential cookies: required for basic functionality

• Analytics cookies: measure site usage

• Marketing cookies: personalise offers and ads (used with your consent)

You can control cookie preferences via our website banner and browser settings. Non-essential cookies require active opt-in consent.

Links to other websites

Our website may link to external sites. We are not responsible for their privacy practices. Review other sites’ privacy policies before providing personal data.

Changes to this policy

We update this policy as needed. The latest version is always available on this page. Where changes materially affect your rights or data use, we will inform you by website notice or email.

Contact

For privacy concerns, questions, or to exercise your rights:
admin@gyssagency.com